Terms & Conditions

Welcome to Eka Boutique. By accessing or using our website at https://ekaboutique.shop, you agree to be bound by the following terms and conditions. Please read them carefully before using our services or placing an order.

1. General
Eka Boutique is an online store offering hand-poured decorative candles. These terms apply to all visitors, users, and customers of the site. We reserve the right to update or modify these terms at any time without prior notice.

2. Products and Descriptions
We make every effort to accurately display product details including images, descriptions, and pricing. However, due to the handmade nature of our products, slight variations in color, shape, or scent may occur.

3. Pricing and Payment
All prices are listed in USD. We accept payments via major credit cards, PayPal, Shop Pay, Apple Pay, Google Pay, and other supported options. By placing an order, you agree to pay the total amount shown at checkout.

4. Order Processing
Orders are typically processed within 2 to 5 business days. Local delivery is available for certain items within Manhattan. For items available for shipping, you will receive tracking information once your order has been dispatched.

5. Returns and Refunds
Due to the handmade and fragile nature of our candles, all sales are final unless the item arrives damaged or incorrect. If there is an issue with your order, please contact us within 48 hours of delivery at support@ekaboutique.shop with photos and order details.

6. Intellectual Property
All content on this website including text, images, product designs, and branding are the property of Eka Boutique and may not be copied or used without written permission.

7. User Conduct
You agree not to use the site for any unlawful purpose or to violate any local, state, national, or international laws. You may not distribute viruses or attempt to gain unauthorized access to the website.

8. Limitation of Liability
Eka Boutique shall not be held liable for any damages arising from the use of this website or from any products purchased from us. All products are used at your own risk and should be handled according to the safety instructions provided.

9. Governing Law
These terms are governed by and construed in accordance with the laws of the State of New York, USA. Any disputes shall be resolved through local courts within that jurisdiction.

10. Contact Information
If you have any questions about these Terms and Conditions, you can contact us at:

Eka Boutique
Email: support@ekaboutique.shop
Website: https://ekaboutique.shop